How to access encrypted emails

Sign in with your one-time passcode

  • Once you receive an encryption message, you’ll need to sign into our password-protected site to view the email message. For Gmail users, although you can sign in with your Google account, it is recommended to use the one-time passcode.
  • Click on Sign in with a one-time passcode to proceed.

Enter the one-time passcode from separate email

  • You will receive the one-time passcode in a separate email message. It must be entered within 15 minutes, before the passcode expires.
  • Click on Continue to proceed.
  • Once signed in, you can view the email and access any links and attached documents.