Equifax Cybersecurity Breach

Equifax Canada has announced that approximately 100,000 Canadian consumers may have been impacted by the cybersecurity breach that affected its U.S. parent company earlier this month.

Equifax advises that names, addresses, Social Insurance Numbers and, in limited cases, credit card numbers may have been compromised.

What is Equifax?

Equifax is a consumer credit reporting agency that collects information on over 800 million individual consumers and more than 88 million businesses worldwide.
Who does this breach affect?

Affected Solutions Banking MasterCard clients will be contacted by mail and provided with a new card. Equifax will also be providing complimentary credit monitoring and identity theft protection for 12 months for these clients.
How will I know if my information was part of this breach?

The breach has affected a very small number of Solutions Banking MasterCard clients who conducted online transactions with U.S. vendors.
Was my Investors Group investment, insurance or mortgage information part of this breach?

No – your Investors Group investment, insurance and mortgage information remains secure and was not part of this breach. Investors Group is committed to protecting the privacy of all personal information of clients that we collect and maintain in the course of carrying on our business. You can read more about our privacy measures on our website.
Who do I contact if I have further questions?

You can reach Equifax at 1-866-699-5712 or by email at EquifaxCanadaInquiry@equifax.com. For more information about this incident, you can visit the Equifax website.